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Today we learned from KFL&A Public Health that one resident at Helen Henderson Care Centre has tested positive for COVID-19. The resident is asymptomatic and self-isolating. 

Public Health has also deemed a staff member a positive case. The staff member is asymptomatic and self-isolating. 

Helen Henderson Care Centire is working closely with KFL&A Public Health to manage this outbreak. Infection control measures under the Long-Term Care Home Act have been put in place to manage the outbreak and are being monitored by KFL&A Public Health. 

“In the last seven months, we have put the necessary policies, procedures and education in place so that we would be prepared for the day a positive case came to our home,” said Lisa Gibson-Burgess, Administrator and Owner of Helen Henderson.  “We will make every effort to contain the virus from spreading to protect our residents and staff.”  

This is a very serious, but not unanticipated, turn of events. Helen Henderson Care Centre staff are prepared. We have implemented full outbreak protocols and are taking every step to protect our residents and staff from the effects of the disease and from further spread of infection. Helen Henderson Care Centre staff who might have been exposed, but who exhibit no symptoms, are self-isolating. We will continue to share updates as we receive them.

The home will continue to work closely with Public Health and the Ministry of Health and Long-Term Care to minimize the outbreak. The home is following strict infection control protocols such as (click title located above to read more):


  • Residents are quickly identified, isolated and monitored.
  • Clear signage is posted to indicate personal protective equipment (gowns, gloves, masks and eye protection) is available and accessible.
  • We are ensuring staff (who develop acute respiratory illness, fever or test positive for COVID-19) are excluded from the home and followed directly by Public Health who will inform them when they can return to work. 
  • We are reporting any suspected COVID-19 illness in residents or staff to the local public health unit.
  • We are conducting regular reviews of our pandemic supplies and equipment.

Please note that visitation and outings are now postponed for general visitations and Essential Visitors are one-person per resident.

Thank-you for your cooperation and understanding as we take every measure to protect our residents and staff. The well-being of residents in our care is our top priority and we have a comprehensive management plan to deal with this outbreak.

If you have any questions or concerns, please contact:

Sue Reynolds, Director of Care of Helen Henderson Care Centre, at 613-384-4585 ext. 240 or This email address is being protected from spambots. You need JavaScript enabled to view it.

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